Frequently asked questions

Do you need some help with something or do you have questions on some features?

GeoLock is an application embedded within Shopify to enable the store administrator to have control over the contents within the store according to the customer's location. This enables you to set the display of certain products, suppress the pricing, and set specific rights to access according to your visitor location.

GeoLock assists you in managing content on stores effectively with the following key features:

  • Geo-location detection: Determines the visitor's country or region automatically.
  • Hide Prices: It hides product prices for clients in particular geographies.
  • Disable Purchasing: This removes the 'Add to Cart' or 'Purchase' options for restricted locations.
  • Content Locking: Enables locking of particular Products and Collections so that they cannot be viewed by unwanted visitors.
  • Page Hiding & Redirect: It hides certain pages or automatically directs visitors to another page depending on their region.
Yes, depending on the plan. The Scale plan comes with a free trial of 15 days. The Starter plan, on the other hand, lacks a free trial.
Starter Plan:Best suited for basic purposes, enabling only 2 lock creations per store. Free trial is not included.
Scalable Plan:For storing the increasing number of new shops, comes with unlimited locks and a 15-day free trial.

The process to set this up is quite easy:

  1. 1.GeoLock can be installed from the Shopify App Store.
  2. 2.Choose your preferred subscription plan.
  3. 3.Click the "Create Lock" button to start creating geo-based rules.
  4. 4.Select the particular products, collections, or pages for which you want to lock the contents.
  5. 5.Save your rules and publish the changes so that they become live.
Yes, that is possible. You can use the Disable Add to Cart/Purchase Button function. With such a tool, a product can be viewed, and the purchasing procedure can be blocked for those from restricted countries.
Yes, it is possible to redirect the user when he/she tries to access the restricted/hidden pages to other pages/URLs using the facility of auto-redirection supported by GeoLock.